Privacy/Cookie Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.dreamlesshair.com (the “Site”).
Here at Dreamlesshair.com, we value and protect the privacy of our customers. We will never disclose any information to any third parties apart from us providing a service to you, which includes but not limited to shipment of your purchase(s), security checks of all purchases, payment, etc. and if for any reason customer research or when you have authorized us the right to do so.
PERSONAL INFORMATION WE COLLECT
When you visit the “Site”, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the “Site”, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the “Site”, and information about how you interact with the “Site”. We refer to this automatically-collected information as “Device Information.”
“Device” refers to the computer, cell phone, and/or any form of electronics used to gain access to our “Site” https://www.dreamlesshair.com.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the “Site”, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the “Site”.
Additionally, when you make a purchase or attempt to make a purchase through the “Site”, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, personal banking information, etc.), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the “Site” (including but not limited to processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to Communicate with you; Screen our orders for potential risk of fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk of fraud (in particular, your IP address), and more generally to improve and optimize our “Site” (for example, by generating analytics about how our customers browse and interact with the “Site,” and to assess the success of our marketing and advertising campaigns).
COMMUNICATION AND MARKETING
If you make/made a purchase from our “Site” we may occasionally update you on our latest products, sales, etc via email. If or when you become a member of Dreamlesshair.com you will be granted the opportunity to receive communications from us and selected third parties that we deem appropriate and aligned with our business.
All Dreamless Hair members have the option to unsubscribe from all marketing communications from us at any time. If you do not wish to continue to receive emails from us/selected third parties please opt-out by clicking “unsubscribe” within the email link that was sent. If at any time you would like to subscribe back to receiving emails from us you are welcomed to do so at any time.
DATA BREACH PROCEDURES
Please keep in mind the transmission of all information via the Internet is not completely secure. We will do our best to protect your personal information, but cannot guarantee the security of data transmitted to our “Site”; any transmission is at your own risk.
Whenever we receive your information via your Order Information, we will use strict procedures and security features such as routine scans, etc completed by a third party to help ensure your information secure. If at anytime our “Site” experiences a data breach you will be notified immediately with instructions on what happened and what data may have been compromised so that you can protect your personal information accordingly.
Dreamless Hair is not responsible for breaches from third-party companies such as in merchant processors, shipping companies, etc. However, we do research them to ensure that they also obtain a form of data protection against all personal information.
SHARING YOUR PERSONAL INFORMATION
Dreamless Hair does not sell, trade, and/or provide any of your personal information via purchase, email, etc. to any third parties excluding partners, vendors, and/or employees to ensure your order is sent to you. We share your Personal Information with necessary third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the “Site”--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, if necessary we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
At any time, you may opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our “Site’s” data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the “Site”, we will maintain your Order Information only for purchases and for our records unless and until you ask us to delete this information.
For users that register on our “Site”, we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
CHANGES
Dreamless Hair reserves the right to update, change, and/or replace any content of our Privacy Policy on our “Site.” As visitor, buyer, etc. it is your responsibility to review and check this page periodically for any changes, etc. Additionally, your continued use of access to our “Site” constitutes you as the visitor, buyer, etc. accepts those changes, updates, etc.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at dreamlesshair@outlook.com or by mail using the details provided below:
Dreamless Hair P.O. Box 26543, Philadelphia, PA, 19141, United States
